Clients

"I would like to express my appreciation to Healthcare Payment Specialists for all the work that they performed on our reassessment and evaluation of our Bad Debt Process for multiple fiscal years. They assisted us in accumulating supporting documentation to support our claims for additional reimbursement, even when some of our data was not totally electronic. We are in the midst of several years of audits now and the results have been very positive. They have been able to accumulate data that would have taken many months for my staff to assemble. Their staff was professional and knowledgeable and responded to our questions, which were many, in a patient and timely manner. They were able to help us with our indigent application process and were a great resource for us. Thanks again for all the hard work."

—Controller of a 320 bed medical center in Louisiana

"I found working with HPS a very worthwhile undertaking. HPS identified and recovered additional reimbursement for us that may have otherwise been lost. Their process is very non-invasive and did not take much of our time. Their staff was professional and very informed on reimbursement issues. We now have a blueprint, from which to work from, to make sure we are capturing more reimbursement on a go forward basis. I would fully recommend HPS to other hospitals."

—Reimbursement Director of a 300 bed medical center in upstate New York

"At first, I was a little skeptical about their recovery estimates but since it was a contingency based project, we decided to move forward anyway. To my great surprise, and pleasure, HPS recouped for us double what they originally estimated. On top of that, they were a complete pleasure to work with……true professionals. I’d recommend them to anyone."

—Director of Reimbursement 250 Bed Hospital-Southeast

"I’m pleased to say that we engaged HPS for a Medicare Bad Debt project. Their staff was professional and very responsive to our requests, especially given the tight turnaround deadlines that we faced. The project didn’t take much of my staff’s time, but produced some very positive results. They drew our attention to several items that will improve our claiming process going forward."

—Chief Financial Officer of a 100 bed hospital in the Pacific Northwest

"We were faced with several paybacks on very old fiscal years for one of our government payors. HPS was able to step in and find additional reimbursement to offset those years with a payback, and in some cases even turn a negative year into a positive one."

—Chief Financial Officer of a 100 bed hospital in the Pacific Northwest

"We’ve worked with HPS to review several of our older cost reports for government reimbursement issues. Their knowledge of key reimbursement issues has helped us to add to what we had already been paid, especially on older cost reports that we had already settled and stopped looking for additional revenue."

—Chief Financial Officer of a 100 bed hospital in Southern California